Selling and Buying

Support

• Next Steps After Payment
• What is the Prohibited Items Policy?
• What to do When My Purchase Has Been Canceled

Selling

• What are the Fees?
• How are Sellers Protected on Skyfarer?
• What to know as a first-time seller
• How to Sell on Skyfarer Gear Marketplace
• What is the Dispute Policy?
• Shipping Costs for Buyers

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Shipping

• How to File a Claim for an Insured Item
• How to insure your items as a seller
• How Shipping Works on Skyfarer
• How to Handle a Package Damaged In Transit
• What to Do if My Item is Delayed/Lost in Transit
• USPS package drop-off timing update (Feb 2026)
• Oversized Packaging
• How to Schedule Free USPS Pickups
• How long do I have to ship?

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Buying

• Can I return my item?
• What is the Skyfarer Buyer Protection?
• How to buy on Skyfarer Pilot Gear Marketplace
• How to Confirm a Purchase and Leave Feedback
• Why don't some items have a "Buy Now" option?